CRM24 crm24.ge
Business automation • CRM • ERP • Contact Center

Practical CRM, ERP and telecom solutions for growing businesses

We help companies launch and improve customer communications, sales workflows and internal processes. Our main focus is Bitrix24, integrated with telephony, contact center and business automation tools.

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Bitrix24 implementation Telephony integration Contact center projects Support and improvement

Bitrix24-centered projects

CRM setup, sales pipelines, automation, tasks, internal collaboration and customer communication flows.

Telecom & contact center integration

Inbound and outbound call flows, PBX integration, queues, reporting and better handling of customer requests.

Business-oriented delivery

We focus on practical launch speed, understandable architecture and solutions that bring visible operational value.

CRM Sales workflows
ERP Process automation
CC Contact center tools

What we do

We combine CRM, business process automation and telecom systems into one understandable working environment.

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CRM & ERP projects

We help structure customer data, sales pipelines, lead handling, internal approvals and routine process automation.

  • CRM setup and customization
  • Workflow and approval automation
  • Reports and dashboards
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Telecom & contact center

We integrate telephony with business systems to improve call handling, visibility and customer service quality.

  • PBX and SIP integration
  • Queues, IVR and routing
  • Call analytics and operational logic
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Implementation & support

From quick launches to gradual improvements, we build realistic solutions for companies that need results fast.

  • Project launch and migration
  • User training and documentation
  • Ongoing support and optimization

Focus on Bitrix24

Bitrix24 is our main platform for building practical customer management and internal process solutions.

Why Bitrix24

  • CRM, tasks, communication and automation in one platform
  • Good fit for small and medium businesses
  • Flexible enough for sales, support and service operations
  • Can be integrated with telephony and external services

Where we help

  • Initial setup and business logic design
  • Pipeline configuration and user roles
  • Automation rules and notifications
  • Telephony, contact center and website lead integration

Telecom and contact center expertise

We also work with telephony and contact center environments to connect calls and communications with CRM processes.

Inbound flows

IVR menus, routing rules, service queues and customer request distribution aligned with business priorities.

Outbound operations

Support for sales and campaign-oriented calling processes with clear control and reporting logic.

Integration logic

Linking telephony with CRM cards, client history, workflow actions and team visibility.

How we work

We keep projects practical, clear and business-focused.

1

Discover

We review your current processes, communication channels and business goals.

2

Design

We propose a realistic CRM, ERP and telecom structure for your business.

3

Implement

We configure the solution, connect systems and prepare the launch.

4

Improve

We support adoption, optimize workflows and refine the setup over time.

Let’s discuss your project

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Email info@crm24.ge
Phone / WhatsApp +995 555 00 00 00
Location Tbilisi, Georgia
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